Expert and User Insights by IONOS Website Builder Customers
Over 8 million client contracts and 12 million domains are managed by 1&1 IONOS, Europe’s top website builder and domain registrar. Its large selection of appealing website themes and many features make it a competitive option for professional online presence.
1&1 IONOS is a well-known website builder that allows you to quickly and easily transmit your ideas onto a fully working website. 1&1 IONOS customers can use the company’s unique drag-and-drop site builder or its eCommerce shop builder without having any prior development skills. 1&1 IONOS also offers all of the marketing tools you may need to expand your business, such as a local business listing on online directories, Google Adwords management, email marketing, and SEO.
Founded in 1988, 1&1 IONOS has evolved to become one of the most well-known providers on the market that offers powerful virtual and dedicated server options. 1&1 IONOS has a variety of web solutions that include shared and VPS hosting, domains, dedicated servers, etc. It also offers a website builder.
1&1 IONOS was established in Europe, but it expanded to the USA following its impressive growth in 2003. 1&1 IONOS is a company that can serve everyone from first-time site owners to quickly-growing businesses, and there are various IONOS reviews available online.
1&1 IONOS has established its position as a leading website builder and Europe’s largest domain registrar throughout the years. The company hosts over 8 million customer contracts and manages 12 million domains worldwide. The 1&1 IONOS website builder provides a library of website templates that look attractive and work well. It also has an extensive range of features at the most competitive prices.
The reception of 1&1 IONOS in the consumer world is notable, boasting a rating of 4.2 out of 5 from 17,781 reviews on Trustpilot. This solid rating signals widespread user satisfaction and reliability of the platform, highlighting its efficacy and user-friendly interface.
IONOS Website Builder
1&1 IONOS delivers a versatile website builder ideal for those seeking a blend of professionalism, elegance, and affordability in website creation.
1&1 IONOS is committed to making technology simple to comprehend and use. IONOS MyWebsite is a drag-and-drop website builder for small and medium-sized companies. The 1&1 IONOS website builder is also great for blogging. The company offers features specifically designed for blogging, such as displaying article categories, allowing comments on posts, social bookmarking, and RSS feed, etc.
Beginners in web hosting will enjoy the company’s commitment to providing a complete user experience. Its design, features, and user interface are all targeted at making it easier for small enterprises to go online. You don’t need to know how to code, you won’t have to spend thousands of dollars, and it’ll just take a few hours to create your website. 1&1 IONOS website builder provides:
Free domain for one year;
Easy to use drag and drop builder;
Various beautiful design templates;
Very affordable prices;
Extensive library and built-in apps.
My first experience working with the 1&1 IONOS website builder has been great. I have launched my website within a few hours. From a beginner’s point of view, everything was easy to find, navigate, and understand.
No matter which level of hosting you select, 1&1 IONOS will assign you a personal consultant who can be reached directly by phone or email whenever you have a question or an issue and who will understand all your requirements.
This 1&1 IONOS expert review shows how excellent the company is, its features, and advantages and disadvantages.
Pros and Cons
Pros:
Incredible uptime (99.99%)
Beginner-friendly editing interface
Competitive prices
Easy-to-use tools and services
Free domain for one year
Free features (SSL, email address)
Dedicated support assistant for each customer
Cons:
No app store
Limited templates available
IONOS Website Builder
1&1 IONOS delivers a versatile website builder ideal for those seeking a blend of professionalism, elegance, and affordability in website creation.
While doing our 1&1 IONOS review, we continuously test the provider’s website builder to rank it according to its functionality. We assess its work across devices and evaluate the risks. We do our testing based on specific parameters that will provide the most accurate results of how the website builder works. Here are the factors we used for the 1&1 IONOS brand review.
Parameters
Rating
Expert Opinion
Ease of use
9.5
The 1&1 IONOS website builder is easy to use and excellent for beginners. It uses drag-and-drop functionality, and everything is straightforward.
Value for Money – Pricing & Plans
9.5
1&1 IONOS offers eight different subscription plans and excellent value for its plans.
Templates (Design flexibility)
8.8
The 1&1 IONOS website builder offers excellent templates that make creating a unique website easy. The customization is limited, and there are only 18 templates with the MyWebsite Now editor.
Features and Business Features
8.9
1&1 IONOS provides a unique set of features and excellent business features. The 1&1 IONOS website builder comes with a personal email account, built-in email marketing, and tools for SEO. All these tools make the 1&1 IONOS website builder very scalable.
Performance
9.3
1&1 IONOS has a 99.99% uptime guarantee and operates 15 data centers in Europe and the United States. It mirrors your data in two data centers. However, the distance between data centers may sometimes affect the loading speed.
Help and customer support
9.2
1&1 IONOS provides round-the-clock support seven days a week. It also has a help center and a knowledge base with step-by-step guides, some with video guides. You can also contact their customer support by phone, email, or live chat. However, the live chat is only available if you have an account with 1&1 IONOS.
Overall rating
9.2
The 1&1 IONOS website builder is simple and easy to use. However, it might need to improve its template assortment.
1&1 IONOS Value For Money – Pricing & Plans
1&1 IONOS offers high-quality plans with many unique features. 1&1 IONOS offers a variety of eight different subscription plans. You get a free trial only for the first month for two plans. The subscription plans range from $1 to $60 per month. Let’s look at them to get the information you need to purchase.
1&1 IONOS provides some of the most affordable plans on the market.
TipTip: Before choosing a plan, it is wise to check customer reviews.
For the Starter, Plus, and Pro plan, you can choose to make your purchase with or without a store. There is also an option to get your initial site built for you with the Design Service S, Design Service M, and
All plans come with a free domain for one year, free email accounts, and a free SSL certificate.
But no matter which plans you choose, you can always upgrade later. So we will give 1&1 IONOS a 9.5.
Ease Of Use (Is It Easy To Use 1&1 IONOS Website Builder?)
Getting started with the 1&1 IONOS MyWebsite website builder is easy for beginners and experienced users. We will create a website in the following few paragraphs to confirm this.
Firstly, you need to go to ionos.com and click on Websites in the top menu on the homepage. Then you should select Website Builder.
Next, you need to click on see plans and select the plan you want.
1&1 IONOS offers three different website editors, and they vary from one plan to another. You can choose between the more intuitive MyWebsite Now option designed for beginners, the advanced and powerful MyWebsite Creator editor for experienced users, and the most powerful, professional MyWebsite Creator+ editor for designers and agencies. In addition, you can add shop functionality to any of the editors.
Once you select a plan, you will be directed to your shopping cart. Here, you will see the details of your plan, select the contract term, and you can add a domain or any add-ons you might want.
You can check out with PayPal or click continue.
Now you need to continue to checkout or check out with PayPal.
If you continue to checkout, you need to fill in your billing information. You need to fill in whether you are using the product for business or personal purposes, your title, first name, last name, country, address, city, zip, email, phone number, and password.
Then, you should continue to pay. Here you need to select your payment method, card number, CVC, expiration month, expiration year, and select your credit card billing address.
Then you can review your order. Once the checkout process is complete, your account will be up within minutes.
You can access the website builder and any other services you’ve signed up for from your user dashboard.
The website builder is beginner-friendly and intuitive. Now, you can give your project a name or proceed without a project name. Then you have to select a template, and once you’ve decided on your template, you can start adding your content. 1&1 IONOS MyWebsite templates use responsive design, which means that elements resize and move around to fit smaller displays than the desktop browser window. The responsive design also allows you to change your site template later.
Even though you might feel overwhelmed by the options the 1&1 IONOS website builder offers, the editor is easy to use, and you don’t have to know anything about basic HTML or CSS or complex programming. It’s simple to drag and drop specific elements before placing them where you want them on the page. However, you must first become accustomed to everything.
IONOS Website Builder
1&1 IONOS delivers a versatile website builder ideal for those seeking a blend of professionalism, elegance, and affordability in website creation.
The 1&1 IONOS website builder provides hundreds of designer-made templates. You can preview each template and have a PC, tablet, and smartphone view. The templates are dedicated to categories such as Arts and Leisure, Auto & Transportation, Construction & Real Estate, Contractors & Trades, Health & Beauty, Personal Page, Professional Services, Restaurants & Tourism, Retail & Commerce, etc.
Have a look at a few of the templates that 1&1 IONOS website builder offers.
However, only 18 designs are available on the MyWebsite Now plans out of hundreds of templates.
One of 1&1 IONOS’ most popular templates is the CV. It is simple, created with a simple white layout with a pop of color, and looks professional.
The restaurant template is fun and interesting. It allows you to display photos of all your products in a simple and organized way that will attract new customers.
The 1&1 IONOS website builder offers excellent templates that make creating a unique website easy. However, they may need some improvement. The customization is a bit limited, and there are only 18 templates, which, compared to other builders, is very little to choose from. So the overall ranking would be 8.8.
IONOS Website Builder
1&1 IONOS delivers a versatile website builder ideal for those seeking a blend of professionalism, elegance, and affordability in website creation.
Whether you’re a beginner or an experienced professional, 1&1 IONOS offers unique features and benefits that can help your business. We’ll go over some of the features and benefits of this excellent provider in this 1&1 IONOS brand review.
1. Useful Tools
1&1 IONOS MyWebsite builder uses a block-based editor designed specifically for customers with limited time and technical abilities. You won’t need any coding knowledge, and you will have access to several pre-designed templates. In addition, all sites built with the MyWebsite builder are fully responsive and optimized for mobile devices.
2. Global Presence
Over the years, 1&1 IONOS has become one of Europe’s leading hosting providers. The company has 90,000 servers and ten unique georedundant ISO 27001 certified data centers that guarantee optimal server stability and speed performance.
1&1 IONOSemploys 2,000 people from 40 locations and has 15 facilities in 9 countries worldwide. IONOS Hosting has a global presence, with its data centers in the United States and Europe hosting 8 million client contracts and 12 million domains. Austria, Germany, Canada, France, Italy, Spain, the United Kingdom, and Romania are European data centers.
3. Security
To protect your website from hackers, malware, and unauthorized access, 1&1 IONOS includes a free SSL with all of its plans. All data exchanged between users and the website will be encrypted for increased protection. You get an SSL certificate and an HTTPS website, which means that Google will mark your site as secure. Your data will be safe with 1&1 IONOS, and it will always be available if you need it.
4. Regular Backups
Your website is backed up by 1&1 IONOS automatically. You can create manual backups at any point if you need data backups for an extended period. You can restore a saved version with just one click.
5. Domain Names
With 1&1 IONOS, your domain is free for the first year. All 1&1 IONOS plans come with the free domain and you can pick from: .com, .co.uk, .ca, .net, .org, .info, .biz, .eu, .online. In addition, you can transfer a domain over to IONOS if you already own one.
6. Multilingual Translation
1&1 IONOS MyWebsite makes creating a multilingual website very easy. The multilingual translation is an excellent feature for businesses that work internationally. With 1&1 IONOS, you can translate the content on your site into 62 different languages, and you can have up to 25 languages at once on your site at any given time. You need to click on “Add language” in the page menu and specify your site’s primary and additional languages. My website will automatically translate your website’s content into the languages you’ve selected. Your site will be translated through Google Translate. However, you can also manually edit the content.
7. Mobile App
With 1&1 IONOS, you can manage your account from your smartphone or tablet. You won’t have to waste time thinking about your login details, and you can download their mobile app for iOS and Android and have access to everything you need. You can check your account details, update your contracts, use your products and order new ones, register domains or contact your consultant, access the 1&1 IONOS Help Center directly, and accept payments via PayPal, Square, Stripe, or other local options.
Using the app, you can keep track of your website’s performance, and you’ll be able to view visitor stats, see how your website is displayed, and improve its performance tips personalized to you. If you use MyWebsite, you can edit it directly from the app. You will also get automatic updates about bills, contract renewals, performance issues, and even special offers that you can claim through the app.
8. Blog
1&1 IONOS website builder is great for blogging, and the blog function is pretty easy to use. The company offers features specifically designed for blogging, such as displaying article categories, a search feature, allowing comments on posts, social bookmarking, an RSS feed, etc.
Blog management is divided between layout and entry modes. In the layout mode, you can customize your blog’s layout. You can fill your entries with content in entry mode, edit them, and add content elements using drag-and-drop technology. You can also create a blog backup to protect against unexpected data losses or attacks. And if you already have an existing blog elsewhere, you can import up to 300 entries using the RSS import function.
WarningWarning: You can’t create a blog using the MyWebsite Now editor.
9. Business Features
Because the 1&1 IONOS website builder is set up to help small businesses get online, it offers a great set of business features. 1&1 IONOS comes with a personal email account, built-in email marketing, and tools for SEO (search engine optimization). All these tools make 1&1 IONOS very scalable.
1. Selling Online
With the 1&1 IONOS website builder, you can add a PayPal Buy or Donate button to your site. But If you want an online store, you will have to upgrade to the Premium level. You will get access to a full-featured online store with light inventory management, sizing options, tax and shipping settings, and ways to show related products on your product pages. In addition, you get extra functions like the ability to offer discount coupons and abandoned cart emails.
You can also sell products through Instagram, Facebook, Amazon, eBay, and Google Shopping. And if you’re selling items face to face, it integrates with Square’s point-of-sale system.
2. SEO & Analytics
Internally developed analytic and SEO solutions, such as Ranking Coach and WebAnalytics, are available as subscription add-ons from 1&1 IONOS. You get access to a variety of fundamental SEO capabilities, such as the ability to add global page names, descriptions, and keywords, among other things. All of these can also be customized for your sub-pages.
3. RankingCoach Integration
1&1 IONOS provides RankingCoach, a paid add-on app designed to help set up your site’s SEO, rank higher, and learn more about SEO. It is always better to have an actual SEO expert to help you out, but this automated tool is also great.
4. Email Marketing
1&1 IONOS offers a professional email hosting service with all the tools you will need to expand your business. They provide eight email hosting solutions to set up professional email addresses using your domain name. You will get a free matching domain name and your choice of domain extensions. The email hosted by 1&1 IONOS will keep your mailbox safe and secure with top-of-the-line antivirus and anti-spam capabilities. You can add premium virus protection if you want an extra layer of protection against viruses and malware threats.
IONOS Website Builder
1&1 IONOS delivers a versatile website builder ideal for those seeking a blend of professionalism, elegance, and affordability in website creation.
Having 100% uptime maybe not be possible because of regular upgrades and fixes. However, the hosting company must deliver high-quality service and keep your site functioning effectively with minimum downtime.
1. Speed Page
Speed is critical because the user experience is largely determined by it. You should consider this before making a purchase. Your speed and performance depend on the data center you choose, so you should choose one nearest to your country. But if you don’t, 1&1 IONOS will choose the nearest data center to you out of their 15 database centers. 1&1 IONOS operates with ISO 27001 certified data centers to ensure the highest performance and geo-redundancy.
During testings throughout the previous year, 1&1 IONOS delivered an average page loading time of 865 milliseconds.
2. Uptime and Response Time
1&1 IONOS offers a 99.99% uptime guarantee, and your website will be available to your customers when they need it. Its infrastructure is geo-redundant, and your data is mirrored in two data centers, so your performance will not be affected if one goes down for maintenance or an outage. 1&1 IONOS data centers are equipped with a battery-backed uninterruptible power supply that keeps your site up and running.
The loading time of your site can be affected by the frequent service maintenance and the physical distance between the visitor and the server. If the distance between the user and the server is greater, the loading time will be longer.
So, we give 1&1 IONOS a 9.3 for performance.
IONOS Website Builder
1&1 IONOS delivers a versatile website builder ideal for those seeking a blend of professionalism, elegance, and affordability in website creation.
Any business’ priority is to meet the needs of its customers. Your customer support should always be ready to jump in and help customers if they have a problem. It’s essential to have your hosting provider’s assistance available 24 hours a day, seven days a week. 1&1 IONOS has excellent customer service. Each customer in need will receive a dedicated customer support agent from 1&1 IONOS.
1&1 IONOS has an expert support team that you can reach through email and phone support 24/7/365 to answer any questions you might have and help with everything you need. You can contact 1&1 IONOS customer support by phone and speak to an expert agent, and each time you will be talking to the same agent on the phone. 1&1 IONOS customer support also has a live chat from 8 am-8 pm.
WarningWarning: Even though 1&1 IONOS provides a live chat option, you can use this service only if you have an account with them.
IONOS offers an extensiveOnline Contact Service or Help Center where you can get expert assistance. It is divided into numerous sections, allowing you to select the topic you require assistance with. You can find Domains, SSL Certificates, Email, Office, Websites & Stores, Hosting, Server & Cloud Infrastructure, Online Marketing, Web Security, My Account, Agency Partner Program, Hi Drive, etc.
1&1 IONOS has a detailed, well-organized Knowledge Base, where you can find many articles explaining how to use the site builder and manage your online store. Some of the articles offer step-by-step instructions. 1&1 IONOS also has FAQs you can read through.
I decided to test their customer support and contacted their live chat.
I got connected with an agent right away, which was excellent. The agent welcomed me and asked what I needed help with.
I asked the agent about the dedicated customer support and how it works, where it takes place, etc.
The agent answered my questions quickly and satisfactorily. The agent was very professional, but his answers were concise. I would have liked a bit more interaction from the agent.
1&1 IONOS Website Builder Example Sites
Look at some of the websites created by real businesses using 1&1 IONOS MyWebsite website builder to better understand the company’s abilities and its simple drag-and-drop editor.
Wood’n Sea Surf Lodge (Rental Home)
Wood’n Sea Surf Lodge is a website that rents a Surf House where you can book a vacation. The site’s theme is simple, enriched with a picture slide that automatically changes the site’s pictures.
Dott Werk (Online Store)
Dott Werk is an online store site that sells car services. The template used for this site is simple, with a black, red, and gray color theme. The site has a picture slide on its home page, and the site’s pictures are changed automatically.
Ivy Croft (Online Store)
Ivy Croft is all-natural beef production and an online store in Virginia. The company uses a dynamic theme with a picture display as a background.
1&1 IONOS Website Builder Review: Summary
With the tests done for this 1&1 IONOS expert review and reading through many 1&1 IONOS customer reviews, we can say that 1&1 IONOS MyWebsite website builder is a reliable, affordable website builder that enables you to build a high-quality website quickly. The site editor is essential but provides everything you need to create a simple site in a few hours. Once you’ve got used to how the editor works, you’ll find it pretty easy to use and create a modern-looking website with some significant effects.
With the 1&1 IONOS website builder, you will get a range of helpful features to help you create a professional page, such as pre-set content blocks, legal page outlines, SEO help, and an optional e-commerce feature. The 1&1 IONOS website builder provides a language feature to easily translate your website content. But Google Translate is not always reliable, so you should review the translated text carefully. The backup feature is great because it allows you to save a backup at any point and then restore it when you need to. The blog is another great extra feature.
The 1&1 IONOS website builder has hundreds of templates, but its template library is limited according to your purchase plan. MyWebsite will allow you to customize your template’s design and ensure that your site looks professional. In addition, there is 24/7 support available by phone and live chat.
Overall, 1&1 IONOS MyWebsite is a good website builder. If you want complete control over the design process, MyWebsite might not be the best choice for you, but it is excellent for small businesses and bloggers. You can create an essential website or online store quickly and easily, with minimal effort, and at an affordable price.
If this 1&1 IONOS review didn’t convince you that this website builder is the best for you, they provide a 30-day money-back guarantee so that you can try it out!
IONOS Website Builder
1&1 IONOS delivers a versatile website builder ideal for those seeking a blend of professionalism, elegance, and affordability in website creation.
There are many 1&1 IONOS customer reviews on the internet. The reviews of the 1&1 IONOS website builder we went through were mainly good. Many customers agreed that 1&1 IONOS MyWebsite is a functional website builder with excellent and affordable prices. Only a few customers felt like the editor could be more straightforward.
1&1 IONOS customers liked its tools, like email marketing, multilingual translation, backups, and everything you need to get your website up and running fast.
The majority of customers seemed to have an issue with 1&1 IONOS’ customer support. Many reviewers were dissatisfied with the customer support agents’ lack of expertise and competence.
Which 1&1 IONOS website builder features are beneficial?
1&1 IONOS provides excellent features to create a professional-looking website like email marketing, multilingual translation, SEO help, and an optional e-commerce feature. They also provide a backup feature that allows you to save a backup at any point and a blog feature.
How many websites can you host on 1&1 IONOS?
You can host as many websites as you want on 1&1 IONOS. However, you will have to pay separately for each site, no matter which of 1&1 IONOS’ site builder products you choose.
Are the 1&1 IONOS templates mobile-friendly?
Yes, they are. All templates provided by 1&1 IONOS are mobile responsive and automatically adapt to fit phone and tablet screen sizes.
Can I transfer my domain to 1&1 IONOS?
If you already have a domain, you can transfer it to 1&1 IONOS through the provider’s technical support. Their support is available by phone from 8 am to 6 pm EST.
What kind of customer support does 1&1 IONOS offer?
1&1 IONOS offers 24/7/365 email and phone support. Their phone support is available from 8 am to 6 pm EST. You can access 1&1 IONOS customer support through a live chat from 8 am-8 pm, but only if you have a 1&1 IONOS account. 1&1 IONOS also provides an extensive help center and a rich knowledge base.
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