Squarespace proudly boasts a 3.0% share among websites using a content management system and a commendable 2.0% of all websites worldwide, serving a sizable 3.79 million members.

The platform offers a comprehensive solution, not simply attractive appearances. Whether you’re a photographer, artist, or aspiring business owner, Squarespace has everything you need, from well-chosen layouts to eCommerce features. Additionally ensuring that your online presence is optimized for optimum exposure and interaction are integrated SEO tools and analytics.

While Squarespace is widely recognized for its elegance and rich features, it has faced challenges in the eyes of some users. With a rating of 2.4 from 5 reviews on Hostadvice and a 1.5 from 794 reviews on Trustpilot, there’s room for reflection and improvement. As Squarespace is not a US-based company, it has not been evaluated on the BBB Directory.

Squarespace provides the tools and templates necessary to turn the goal of having a visually attractive and highly functional digital presence into a reality.

Who Should Use Squarespace?

Squarespace strives to give you design freedom with unique website-building tools. Without hesitation, Squarespace may be one of your top choices whether you are a newbie looking to extend your business, develop your portfolios, or whether you have chosen to enter the industry.

It provides you with:

Beautiful templates for PCs, tablets, and smartphones
Excellent marketing tools ideal for business growth
With minimal design and technical skills, you can create a stunning, professional-looking website
Storage and bandwidth are both unlimited
Most plans include fully integrated eCommerce, which includes creating and managing an online business
It’s affordable

Because Squarespace is an all-in-one platform, it’s the most efficient way to build your website. It provides limitless hosting, lightning-fast content delivery, SSL certificates, built-in security, and round-the-clock customer service. While you can alter your base menu, it doesn’t handle the complicated menus that more significant sites may demand, so you’ll have to use another builder if you have a larger site.

As for me, I’d like to showcase my early experiences of collaborating with Squarespace. In less than a day, I had my website up and running. From a beginner’s perspective, all was simple to find and interpret.

In this Squarespace brand review, you’ll understand the basic concept of the Squarespace website builder and its capabilities and associated benefits and drawbacks, so you can decide if Squarespace is the best alternative for you.

Pros and Cons

Pros:

Website builder mobile app (available for Android and iPhone)
Excellent base site (YouTube, Dropbox)
Free SSL certificate
Integrated SEO tools (site maps, automatic markup)
eCommerce templates
No coding knowledge is needed

Cons:

No phone support (only live chat and email)
No free plan available
Limited navigation options (restricted to two levels)
Lack of autosave function (you may lose your work)

Squarespace website builder provides you with stunning designs straight out of the box, all of which have been handmade by their award-winning design team to help your content stand out. Suppose that 1761 firms, including HBO, utilize Squarespace in their technical stacks is enough to convince you of their superiority. In that case, I advise you don’t waste a second and start utilizing Squarespace right away!

Rating: Breakdown

We conduct ongoing eCommerce building testing for rating each company in its expert review. We can examine their performance, determine how well they perform across devices, and analyze the dangers through the testing procedure. We apply particular characteristics that produce the most reliable data to define the best builders available. Here are the criteria we used to evaluate Squarespace in this Squarespace brand review.

Parameters	Rating	Expert Opinion
Ease of Use	8.1	Squarespace is a drag-and-drop website builder with significant advancements in its overall user experience. Although it has a basic layout, we gave it an 8.1 since it is more section-based, which requires a bit of time to get used to.
Value for Money (Pricing & Plans)	7.8	Squarespace isn’t the cheapest builder, but you get what you pay for. However, we gave them a 7.8 rating because Squarespace’s pricing levels are incredibly competitive, despite the lack of a free plan. As a result, while evaluating value for money, we recommend focusing on the features you’ll receive.
Templates (Design flexibility)	9.0	All templates are available for free preview and editing as part of your subscription service. They’re also mobile-friendly. Considering the templates’ aesthetic strength, they received a nine because some users found the lack of consistency in functionality across all designs annoying.
Features and Tools	8.8	Squarespace’s features are all the best and cover many sectors, so there’s plenty to go around. However, they were given 8.8 because many functionalities, such as marketing and SEO, are similar in previous and recent variants.
Performance	8.4	Squarespace stores your data on servers located throughout the United States, and the overall performance of these locations meets modern industry standards. However, we assigned them an 8.4 because the website is regarded as large size, and the servers cannot be optimized with more cache.
Help and Customer support	8.2	Squarespace provides live chat and email ticket help. They also provide a comprehensive knowledge base with video tutorial videos and guides. We gave them an 8.2 rating because they don’t have phone support. Misunderstandings are common when communicating over text, and customers are dissatisfied that they can’t phone in to settle their issues.
Overall rating	8.3	Squarespace is a good solution for smaller websites, online stores, and blogs that need to appear attractive, yet it is not as straightforward to use as other website builders. Assistance is a significant plus, both information, and personal support. But they still need to improve to be on the top of the list.

Squarespace Value for Money – Pricing & Plans

According to customer reviews, Squarespace counts as one of the most famous web builders, which provides four different subscription plans. Monthly fees range from $12 to $40. The most affordable choice is the personal plan, which is geared for individual use, while the most expensive option is the advanced commerce plan, which comes with tools to help you expand your eCommerce business.
Let’s look at them so you have all the necessary information to make a final choice.

Website Builder

Plan Name	Space	Bandwidth	Price
Personal	Unlimited	Unlimited	$16.00	Details

Important

Important: Squarespace features fixed monthly pricing with no hidden surprises.

On the one hand, there are the Personal plans, and on the other, there are the plans that support eCommerce. The Personal plan is ideal for simple websites that do not require eCommerce functionality. The Personal plan is ideal for creating a blog, portfolio, or small business website that doesn’t need to sell online.

Meanwhile, Squarespace eCommerce plans have fully integrated eCommerce functionality. You can manage anything from a modest online shop to a full-fledged eCommerce retailer website with complex sales, marketing, and shipping services, depending on the eCommerce plan you choose.

Tip

Tip: With the builder, you can get a fantastic value. Based on my experience, I recommend paying annually rather than monthly to save between 25% and 30%, depending on your chosen plan.

Ease Of Use (Is It Easy to Use Squarespace?)

Expert reviews rated Squarespace as one of the top five most uncomplicated website builders. Even though you’re a newcomer, Squarespace is simple to use if you want to be carefree.

We will build a website from the ground up for you solely to prove what everybody is claiming.

The first step is to create an account and type all the required fields. Go to squarespace.com and click the Get Started button on the homepage.

After that, you’ll be asked to complete a series of questions to learn more about the website you’ll be building. The form is optional, but I recommend looking at it and replying to help Squarespace provide a better customer experience.

The next step is to complete the sign-up form, which takes only a few minutes and allows you to continue with your preferred account (Google, Apple, Facebook, Email)

When you log in, the link changes to Account, and you’re ready to start building your website.

Squarespace is a content management system (CMS) that is all-in-one. With just one subscription, you may create a website, host your contents, register your custom domain, sell things, track your site’s analytics, and more. You can quickly develop a website with Squarespace in under an hour without understanding a line of code, thanks to hundreds of ready-made templates and sufficient design support.

As a result, the story is correct! Squarespace allows you to create an entire website in under an hour without writing a single line of code. You can also hire an external designer to assist you with your website through Squarespace Marketplace if you need expert opinion or support. The marketplace is provided by 99designs, an innovative platform that connects customers with designers and allows them to cooperate.

Note

Note: Before handing over cash, Squarespace offers a 14-day free trial to get to learn them and check out their services. They don’t ask for credit card details unless you sign up for the trial to keep things safe.

Templates (Design Flexibility)

Squarespace is recognized for its attractive and adaptable templates, so it’s no surprise that it ranked first in our study for design flexibility, with over 140 options. The web builder truly allows you to personalize the site, and the result will undoubtedly be one-of-a-kind.

Their templates are responsive, which means they adjust to the size of the browser, making them suitable for use on a desktop, mobile device, or tablet. Squarespace layouts have a specific aesthetic: bold font, white space, and many website areas to display photography.

If you want, you can explore templates by category and industry. Each template has features and layouts tailored to the industry it was created for, but you can easily change the look and features of any template to suit your needs. Moreover, they’re all completely free.

Enjoy looking at some of Squarespace’s available templates.

If you want to go with one of the most well-known templates, the Brine template family is an excellent place to start. It’s the most widespread and versatile, having been used to create over 40 different templates. It has a stacked Index Page, an Advanced Products Page, and parallax scrolling. You may establish a professional web presence for any business or corporation with themes from the Brine collection.

After that, we’ll look at one of Squarespace’s newest templates.

Squarespace’s templates are more adaptable than they’ve ever been. They’re ultra-simple and allow you to make changes (add new sections, change fonts and colors, etc.) to create a more visually rich, elegant, and aesthetically beautiful template.

Squarespace has many templates to choose from, so you’ll have no trouble finding the appropriate one for your needs. I believe it is obvious why they received a 9 out of 10 ratings!

Warning

Warning: Although templates can be customized, they are still based on fixed patterns. You don’t have complete control over the elements, and significant modification may need the purchase of premium features.

Features and Tools

Customer reviews find that Squarespace has a lot of valuable features. This company’s features mainly focus on allowing customers to create their websites. SSL certificates can be installed with almost any package, and the service environment is reliable.
Let’s take a closer look at some of Squarespace’s features.

1. Useful Tools

Tools allow you to perform things in Squarespace that you wouldn’t be able to do otherwise. The Squarespace Website Tools Chrome Extension is the most popular tool for Squarespace design among consumers.

This tool allows them to import and export data between Squarespace sites and make some minor adjustments. The Universal Filter is another excellent Squarespace Websites function. This tool provides more functionality than Squarespace’s primary blog, product, gallery, and event filtering options.

2. Global Presence

Squarespace is a website builder founded in the United States that is available worldwide. Squarespace is delighted to be based in New York City, with facilities in Portland, Oregon, and Dublin, Ireland, as a worldwide corporation.

3. Security

Squarespace is responsible for your website’s safety. Any threats to hack your site are the concern of Squarespace, never customers. The software system is not essential to be purchased or activated. With the deal, they provide a free SSL certificate. Backups are also kept, as well as reliability. If a data center someplace burns down, you won’t be worried about your site going offline.

4. Mobile App

You can edit your website from a mobile device using the Squarespace app. The app helps update sites while you’re not at your computer, upload new photos to galleries and blocks directly from your device, create and edit new blog entries, check traffic and other site analytics, and manage your store’s inventory and orders while on the go. The software is available for Android, iPhone, and iPad, although there is no Android tablet version. You can also contact customer service through the app.

5. Domain Names

Squarespace allows you to register numerous domain names on all trial sites and most paid Squarespace subscriptions. Squarespace makes it simple to purchase a domain or link your own if you already have one. If you join up for an annual paid plan, you’ll get a free domain for a year. The first year is free; your domain will renew at the usual fee. In addition, you have five days after registering your new Squarespace domain name to alter it. This entails promptly canceling the domain and replacing it with a new one. Your domain name becomes permanent after five days and cannot be renamed.

6. Social Media Integration

You can publish social content on your site and display your social profiles for visitors by connecting your social media accounts. Squarespace allows you to add SEO descriptions and visually appealing images to individual pages and posts using associated accounts. This improves the performance of your content on your site and when users share it on social media. Connecting your social media accounts to your website can help you get more people to engage with your posts on social media and build a consistent, trustworthy brand across all channels. After you’ve connected your social media accounts, you’ll need to add social icons to your site so that your visitors can see them. Visitors will be able to locate you everywhere you have a web presence if you link your social profiles to icons.

7. Blog

Squarespace has a plethora of built-in blogging options. It’s especially beneficial if your blog has a lot of photographs, which is ideal because visual images are the essential information for 32 percent of marketers. You may manage your blog from your mobile device with the Blog App, which allows you to support multiple contributors, sync and share with social media, and support multiple contributors. There are templates specifically designed for blogging, making it simple to start and maintain a successful blog!

8. Business

Squarespace provides you with everything you need to start and grow your business. You cannot only use Squarespace’s designs to establish a unique brand, but you’ll also have access to a variety of tools to make your life easier, such as:

Email marketing campaigns
Analytics built-in
E-commerce features
SEO software
G Suite and PayPal integrations

Business Features

Squarespace’s target market is small businesses, so it’s not unusual seeing a solid series of strategic tools. The Squarespace website builder offers a variety of business-specific tools to assist you in creating a website for smaller businesses that fulfill your requirements.

1. Marketing

Squarespace has several marketing automation solutions that will come in handy for website owners who are just getting started with their marketing plan. You’ll be able to increase traffic to your Squarespace site and build your business by using these tools.

Let’s get started on the useful Squarespace tools for constructing your marketing strategy.

Building a community around your Squarespace website is crucial for your marketing plan. The following items can be shared using Squarespace’s built-in tools:

Using promo pop-ups or any other announcement bars, share your company’s news, promote specific freebies or deals, and encourage users to join up for your email subscription
Use the Squarespace mobile information bar to show your company’s information on your mobile site

Content marketing refers to creating and distributing relevant and valuable material for online users, which can include a variety of blog posts, social media posts, videos, and other media.

Here’s how to get started using Squarespace’s content marketing features:

Analyze and identify your target audience- you need to know who your market visitors are and their primary goals and interests before you can start creating content for them
Determine the most appropriate formats-what forms of material will most effectively provide value to your audience
Consider a long-term content strategy-once you’ve identified your target audience, make a short-term plan for the number of content pieces you can realistically produce
Use optimal content development strategies to create relevant, high-quality information valuable to both new and returning users

To generate engagement and promote your business, use social media marketing to produce customized content for each social media platform. You want your business and Squarespace website to be referenced.

Squarespace users have access to a wide range of social network integrations. You can link your Squarespace website to your social media accounts and use social icons if you want to. Allow your viewers to share your material on their social media networks by including social media icons.

PPC marketing, also known as pay-per-click marketing, is a type of internet advertising that allows marketers to collect charges when a user clicks on their ads. You can run pay-per-click marketing campaigns on Squarespace using a variety of connectors. However, keep in mind that the Squarespace staff can only assist you in connecting or disconnecting the extension.

2. Selling Online

A Squarespace web store is the most innovative approach to market your stuff. Allow customers to browse your inventory, add goods to their shopping carts, and check out quickly and easily. There are only a few steps involved in setting up an internet store:

Create an online store
A payment processor should be connected
Start a business with your online store
Improve the search engine optimization of your online store
New and relevant content should be added
Begin promoting your internet shop
Boost the number of people that come to your website

3. SEO

SEO is the practice of working to improve the rankings of a website or a piece of content in search engines. Organic ranking is another term for SEO, which means you don’t have to pay to be on a SERP. You can use the following tools as part of your Squarespace website’s marketing strategy to try to enhance your rankings:

As you prepare your Squarespace website for publication, go over the SEO checklist to make sure it’s correctly optimized to rank well
By authenticating your Squarespace website through Google Search Console, you may help Google see and index it
By including keywords in your website’s content, you can help individuals looking for comparable topics to yours find you

Important

Important: Although it may not appear to be a difficult task, it is critical for your Squarespace website to rank highly in search engines such as Google since statistics show that approximately 75% of searches begin with Google.

4. Email Marketing

Email marketing remains one of the most potent marketing tactics, offering you a variety of capabilities. Email is an excellent marketing channel, as it is a type of direct marketing that uses email to promote a wide range of businesses. By integrating this tool into your marketing automation efforts, you can assist your customers in viewing the most recent updates on your websites, such as offers and items.

The following are the primary advantages of email marketing for your Squarespace website:

Squarespace email marketing can help you develop relationships with your audience
Email can aid in the promotion of your Squarespace website or blog
You can target users who are genuinely interested in your offerings
It’s among the most cost-effective choices accessible

Warning

Warning: A successful Squarespace marketing campaign requires time, commitment, and the correct tools. Avoid purchasing email lists and instead construct your own, as email providers strongly ban sending emails to purchased addresses. You should also be conscious of national email restrictions; while sending automated emails, you must understand all of the obligations in light of applicable legislation.

Performance

Website builders have a reputation for being clumsy and slow. The custom pictures and design-focused components tend to slow down the pages. Squarespace website builder, on the other hand, is relatively decent. Your data is stored on servers around the United States, and the overall performance from these locations is quite good and meets modern industry requirements.

1. Speed Page

The website is entirely loaded in under 3 seconds, which is under Google’s suggested industry standard. The page loaded in a fraction of a second in actual life, which is a reliable outcome.

2. Uptime and Response time

A server response time of fewer than 700 milliseconds is regarded as satisfactory. In a server response time test, Squarespace-hosted websites had response times ranging from 702 to 1535 milliseconds faster than other web hosting services. As you can see, Squarespace websites aren’t the fastest, but they do a respectable job.

A fourteen-day period is usually sufficient to get a rough idea of how good a server’s uptime is. Squarespace’s servers proved to be reasonably reliable. The website was responsive throughout the fourteen days and had a 100% uptime. As a result, we can infer that Squarespace has no downtime difficulties.

Based on the performance, the overall performance deserves a decent 8.4.

Help and Customer Support

A website builder’s customer assistance may make or ruin the company. Squarespace offers a variety of support options, including live chat, email assistance 24 hours a day, a blog, and a vast knowledge library.

When contacting Squarespace customer service, the first thing you’ll notice is that you’re advised to use the knowledge base. Squarespace provides a well-organized knowledge base full of articles on how to accomplish just about anything, so you’re in luck.

One disadvantage is that the live chat service is only available Monday through Friday from 4 a.m. to 8 p.m. Of course, as long as you’re in the United States, everything is fine, but if you’re in another time zone, you may have to wait or contact Squarespace support an email.

Note

Note: You can only contact Squarespace’s customer service staff if you have a Squarespace account.

Squarespace Example Sites

Look at some of the Squarespace-created websites to obtain a more condensed sense of the platform. These are real-world websites that are utilized by real-world businesses and individuals.

(Music Website) Singer-songwriter based in Toronto focuses on writing music that appeals to a wide range of people and emotional states. You may read his blog on his website, listen to his music, and find out about forthcoming events.

(Small local restaurant) Healthy dining options are available at a modern NYC restaurant. Blue Dog uses locally sourced products and places a premium on the ingredients they provide to its customers regularly.

(Portfolio) Meiwen is a photographer specializing in travel, people, editorials, and interior photography. He’s also a designer, utilizing his diverse artistic abilities to assist clients with branding, art direction, and other services.

Squarespace Review: Summary

Squarespace is a famous web builder for artists, writers, educators, bloggers, and small companies, including restaurants, spas, banking sectors, and fitness centers. Big, complicated eCommerce websites or those with advanced technical website-building expertise should avoid it.

You can create an essential, mobile-responsive website with Squarespace in only a few hours. Squarespace’s add-on features, such as email, calendar management, and reservations allow you to monetize your site, while Squarespace’s eCommerce functionality enables you to sell your site. Squarespace provides if you want an excellent, modern website design, and you don’t have to sign up for a separate web hosting service to utilize Squarespace.

Squarespace User Reviews

We read customer reviews and discussed Squarespace’s benefits and drawbacks.

There are numerous advantages to using Squarespace. The ease of use is the first thing that users complimented about Squarespace. According to Squarespace brand reviews, users love Squarespace’s templates and built-in tools, including many features such as social media integration. Users also appreciate Squarespace’s design philosophy. You can create a website without knowing any coding or technological skills. Squarespace is also regarded as one of many clients’ most powerful website-building platforms. They also praised Squarespace’s user experience, which boasts high-end aesthetics and an easy-to-use design.

We did, however, come across the expected Squarespace complaints. Squarespace does not have a free plan is a significant factor. In addition, the customization possibilities are limited. The Personal Plan, for example, does not allow users to add their code. Furthermore, consumers would prefer Squarespace’s customer service to be more responsive and available SEO tools.

While Squarespace is an outstanding website builder, it may not suit everyone’s needs or specific project requirements. For those looking for different features or functionalities, consider visiting our page on the 5 Best Squarespace Alternatives.

Users Reviews | Squarespace

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Mike Bellamy

from United States |

06 Jul, 2018 | 04:07

1.0

Lousy Service

Squarespace sent me a questionnaire that said it was no longer available as soon as I clicked the unsatisfied button so let me create my own survey:
Did the representative solve your problem? No
Did the representative listen well enough to understand your problem? No
Was the representative condescending? Yes
Will you continue to use Squarespace services in the future? No a couple of months before my contract with Squarespace is up for renewal I will begin creating a site on an alternate platform.

I am posting here because Squarespace is impossible to contact either by email or phone and redirects you to an annoying generic FAQ every time you try.

Service used: Shared – BUSINESS

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william ross

16 Nov, 2016 | 17:11

1.4

squarespace no help

Square space has not phone contact, it is impossible to find live chat because when you try to connect to live chat, you get a menus of paragraphs to read and not one to chat with. Their customer service sucks. I have been trying all week just to connect my account to go daddy and all I get in email is more paragraphs to read and not service or contact info to fix this problem.
I would think twice about using square space. Their templates are good – their service is bad. So looks for a provider that has customer service. You will not find any help, and be totally frustrated by their menus and lack of contact info.

Service used: Shared

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Squarespace Review

Expert and User Insights by Squarespace Customers

Who Should Use Squarespace?

Pros and Cons

Rating: Breakdown

Squarespace Value for Money – Pricing & Plans

Website Builder

Ease Of Use (Is It Easy to Use Squarespace?)

Templates (Design Flexibility)

Features and Tools

1. Useful Tools

2. Global Presence

3. Security

4. Mobile App

5. Domain Names

6. Social Media Integration

7. Blog

8. Business

Business Features

1. Marketing

2. Selling Online

3. SEO

4. Email Marketing

Performance

1. Speed Page

2. Uptime and Response time

Help and Customer Support

Squarespace Example Sites

Squarespace Review: Summary

Squarespace User Reviews

Users Reviews | Squarespace

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