Expert and User Insights by NameHero.com Customers
Despite being relatively new to the web hosting space, NameHero has already made an indelible mark with its laser focus on website speed. They bring youthful energy, efficiency, and a whole lot of enthusiasm to their services, making them one of the fastest-growing web hosting companies globally.
I’ve been reviewing hosts for many years now, and as a website owner myself, I’ve seen many hosting providers spring up claiming to be the fastest in the market. The majority of them haven’t lived up to expectations, but we might have a serious contender on our hands.
In this review, I’ll share my thoughts on NameHero’s plans, pricing, support, performance, and other essential metrics so you can make a well-informed decision when signing up.
Founded in 2015 by Ryan Gray, NameHero offers a wide array of hosting solutions, including Web, cloud VPS, dedicated cloud, and reseller hosting. Their plans are feature-rich, boasting LiteSpeed-powered servers, 1-click WordPress management, fast SSD & NVMe storage, and free site migration, among other perks.
NameHero’s rapid growth is well-supported by its customer reviews, boasting a 4.4 rating from 184 reviews on HostAdvice and an impressive 4.7 rating from 1282 reviews on Trustpilot. These high scores indicate a service that is both reliable and highly regarded in the hosting community.
In my perspective, NameHero has swiftly become well-known in the web hosting sector, setting benchmarks for performance and client happiness. They come highly recommended for their feature-rich plans and first-rate customer service.
NameHero.com
If you’re looking for a hosting provider that prioritizes speed without compromising on features, NameHero is your go-to choice. With LiteSpeed servers and a host of other benefits, they’ve quickly amassed rave reviews and a loyal customer base.
LiteSpeed powered websites(faster than Apache and Nginx)
Free SSL certificates for all plans
JetBackup automated daily backup system
Free domain registration for 1 year
30-day money-back guarantee
HTTP/3 support for faster load times
Unlimited SSD storage(and unlimited NVMe storage on Turbo plans)
HeroBuilder drag and drop website builder
Cloudflare integration
Cons
Daily backups last only 24 hours
Limited data centers(U.S and Netherlands only)
Not the cheapest host in the market
Rating Breakdown
There is a rapid influx of new hosting providers all around the world, each coming with its unique set of features and plans. This trend has made creating a standard format of assessment important. Our experts at HostAdvice have answered this call by creating a hosting provider rating methodology to do just that.
By carrying out real-time performance testing, our methodology helps us to gauge each host based on relevant metrics that are crucial to the growth of your website and business.
Parameter
Score
Why we gave this score
PRICES
9.5
NameHero’s hosting plans aren’t the cheapest out there, which is understandable because of their emphasis on speed and website performance. They offer a 30-day money-back guarantee which is a plus because it helps you assess their services without pressure.I gave them a 9.5 because they are currently offering discounts on all their hosting plans.
FEATURES
9.0
LiteSpeed servers, free SSL certificates, Unlimited SSD and NVMe(Turbo plan only) storage, free domain(1 year), free site migration, security shield protection against malware and DDoS are among the great features NameHero comes stacked with. I gave them a 9.0 because their unique set of features makes this host the ultimate speed and performance machine.
PERFORMANCE
9.5
320 ms TTFB, 99.9% uptime, LiteSpeed servers, SSD & NVMe storage, and a good load time make NameHero rank well among the top performers. I’m giving them a 9.5 because they have integrated LiteSpeed servers into all their plans and provide unlimited SSD storage for lightning speed.
USER FRIENDLINESS
9.5
Easy to use NameHero control panel, helpful UI(with an on-page chatbot), and 1-click installs make this host user-friendly. They get a 9.5 because their website makes all the information you need readily available.
SUPPORT
9.0
A dedicated support team ready to help through Live chat, ticketing, and a knowledgebase. I’m giving them a 9.0 rating because they place priority on providing support for their customers.
NameHero Prices & Plans – 2024
Choosing the most suitable plan on NameHero is pretty straightforward, they offer web hosting, reseller hosting, VPS hosting, and dedicated cloud hosting. Their combination of unique features makes them ideal for speed and capability.
They offer a 30-day money-back guarantee on all their plans. This should give you enough time to put the host through its paces with the knowledge that your money is safe should you choose to cancel.
When you choose to commit to a purchase, payment can be done through these notable channels: MasterCard, Visa, American Express, Discover, and PayPal.
With 4 options to choose from NameHero’s web hosting plans, I recommend you choose the ‘Turbo cloud’ plan. Coming in at $7.98 a month, it isn’t the cheapest option, but you get unlimited SSD & NVMe storage, unmetered bandwidth, LiteSpeed server, DDoS protection, free SSL certificate, and Cloudflare integration making it the best value for money.
TipTip: NameHero’s web hosting plans are perfect for new, personal, or small websites that don’t get a lot of traffic but require a bit more performance boost. They give you the top-of-the-range resources the host has to offer on a shoestring budget. Note that the prices specified are for NameHero’s 3-year packages.
If you’re new to VPS hosting, I’ll personally recommend NameHero’s KCDC 4GB Cloud VPS plan. It comes with 60 GB SSD storage, 1 dedicated IP address, full root access, unlimited domain hosting, a reseller control panel, free SSL, and a multiple PHP selector at $20.98/month(discount included).
TipTip: NameHero’s cloud VPS plans are ideal for developers, webmasters, applications, and websites that experience high traffic. These cloud VPS plans allow you to quickly adjust and accommodate the demands of your business.
NameHero’s reseller hosting plans are a great chance to earn a decent profit for your business. I’ll recommend you go for the ‘Gold NVMe Reseller’ plan because it gives you a good number of important features at an affordable price.
Starting at $29.48, it comes with 100GB NVMe disk space, 60 cPanels, free and auto SSL, unlimited domains, unlimited subdomains, unlimited FTP accounts, unlimited MariaDB Databases, Multiple PHP versions, unlimited email accounts, and nightly backups.
TipTip: NameHero’s reseller plans are a great way to triple your earnings, they offer important, in-demand, and powerful packages to ensure performance for your customers and good profit for your business.
Features
LiteSpeed powered websites(faster than Apache and Nginx)
Free SSL certificates for all plans
JetBackup automated daily backup system
Free domain registration for 1 year
30-day money-back guarantee
HTTP/3 support for faster load times
Unlimited SSD storage(and unlimited NVMe storage on Turbo plans)
HeroBuilder drag and drop website builder
Cloudflare integration
1-click WordPress install
99.9% uptime
NameHero comes with a lot of amazing features as standard on all its hosting plans, but what I’m most impressed with is the integration of LiteSpeed servers across all their plans.
LiteSpeed web server is a major upgrade to Apache in both speed and performance. It comes with a high concurrent connection & transaction limit which reduces slow server speeds, and also has excellent caching features.
There are cheaper hosting plans currently in the market, but they all seem to be living in the past. NameHero has changed the game by integrating innovative features into all its plans, further solidifying its claim as the speed and performance prince of the hosting world.
Performance
Performance is a very critical factor in the hosting market, it is the backbone of any website that is serious about gaining and keeping visitors. If you’re considering hosting your website on NameHero, it is important that you know how well it will perform when put through its paces.
There are 3 performance metrics that are important for any website, the host’s server response time, uptime, and fully loaded time.
The Host’s server response time tells you how quickly a server responds to queries made by a visitor on a website. The faster the web pages load and make information available to the user, the better. This will result in longer engagement times, less bounce, and more conversions for you.
Uptime tells you how often the host’s servers remain online, this is important because anything less than the industry standard of 99% uptime will lead to website downtime severely damaging your reputation and business.
Fully loaded time tells you how fast your page gets up to speed. Google recommends a fully loaded time of 1-2 seconds for rapid page loading and functionality.
To make things easier for you, I’ve carried out a performance test on GTMetrix- a server performance testing tool. I tested a domain hosted on NameHero and it came out just as I anticipated.
These were the results:
The website had a fast response time of 320ms, a fully loaded time of 1.2s,and an overall performance grade of 99% as shown on GTMetrix. NameHero is walking the talk.
NameHero.com
If you’re looking for a hosting provider that prioritizes speed without compromising on features, NameHero is your go-to choice. With LiteSpeed servers and a host of other benefits, they’ve quickly amassed rave reviews and a loyal customer base.
For every domain to function properly, it needs reliable support, and NameHero promises a superhero support team available 24/7/365 via
Live chat
NameHero offers help through its live chat channel. When you click on it, a bot welcomes you, before ultimately transferring your query to a human. The human response time took about 2 minutes and it felt great having a conversation with someone willing to help.
Email support
Assistance is provided via email, once you fill in your name, email address, subject matter, and priority level, an agent will be assigned to find solutions to your problems.
Open Ticket
For a rapid response to issues, NameHero offers support through the open ticket channel, you then choose the department your problem falls under and fill in the ticket. An agent with solutions to your problem is quickly assigned.
Knowledgebase
NameHero has a well-informed knowledgebase and help desk, that comes with a search engine ready to give answers to whatever questions you may have about their offers, domains, email, hero, and getting-started guides.
NameHero.com
If you’re looking for a hosting provider that prioritizes speed without compromising on features, NameHero is your go-to choice. With LiteSpeed servers and a host of other benefits, they’ve quickly amassed rave reviews and a loyal customer base.
You might be asking the question, how easy is it to get started with NameHero? Is setting up basic tools and apps highly technical? Let’s find out!
Registration
Signing up on NameHero is very simple, all you need to do is make payment for one of their plans and you get registered.
Let’s use one of their web hosting plans as an example. click on ‘Web hosting’ as seen on the top part of the homepage, this brings up a display of all the web hosting plans they offer and their key features. Carefully select the best fit for your business, and click ‘order now’.
After placing an order, you will get directed to a page where you get to choose between registering a new domain or transferring an existing domain from another registrar. Choose your preferred option and click ‘Next’.
Before you get a new domain name, a search will be conducted to make sure it is not already taken by someone else.
*NameHero gives free domain name registration for 1 year, but it applies to the following extensions only: .com, .net, .mobi, .us, .biz, .co.uk.
The next stop is the page you get to configure the plan you’re about to purchase. NameHero will ask you to choose the preferred billing cycle, they offer monthly, 1-year, 2-year, and 3-year packages.
You can also select if you want automatic backups to your primary cPanel, automatic malware scanning with file cleanup, and SSL certificate configuration at an extra fee of course.
Once you finish configuring the plan, click ‘continue’, this will take you to the shopping cart where you can add extra features like DNS management, ID protection, and email forwarding(at an extra fee). Click ‘continue’ and proceed to the checkout page.
Choose your preferred payment method, pay, and your account is ready!
NameHero Control Panel
cPanel is the default control panel for all NameHero’s web hosting and reseller hosting packages. It gives you complete control over your website, you can install WordPress, upload files, manage/restore backups, set up email accounts, add domains/subdomains, and much more.
You can gain access in the client area, click on ‘my cloud’, then the hosting package, and then click on ‘login to cPanel’.
Installing WordPress on NameHero
NameHero is a WordPress-friendly environment so installing it is very simple.
Go to the cPanel and open the WordPress manager, click on ‘Install now’, and go through a brief checklist.
Fill out the software setup and website settings, create an admin account, choose language, select plugins, configure advanced options, choose a theme, and click ‘Install’. In a few seconds, your WordPress will be up and running.
Adding an email account with NameHero
NameHero allows you to add email to your domain name in the cPanel. Once you log in, find your way to ‘Email accounts’, open it, and click ‘create’. Enter the relevant information like password, mailbox size, and the domain it will be tied to. Click ‘create’ and it’s done!
Conclusion: Do We Recommend NameHero?
At the beginning of this review, we questioned if NameHero was the fastest host in the market or just another wannabe. I would not say they are the quickest, however, for a relatively young hosting provider, they have exceeded my expectations.
They have taken speed and performance personally, and with a TTFB time of 320ms and a fully loaded time of 1.2s, they operate well within Google’s benchmark recommendation.
I’m most impressed with how they’ve integrated LiteSpeed web servers and SSD $ NVMe storage(industry best) into all their plans. They might not be the cheapest but are an excellent value for money based on all the goodies you’ll get.
Do I recommend them to you? Absolutely! Irrespective of what you’re trying to achieve, if speed and performance are valuable to you, then NameHero is that superhero you’ve been waiting for your whole life!
NameHero.com
If you’re looking for a hosting provider that prioritizes speed without compromising on features, NameHero is your go-to choice. With LiteSpeed servers and a host of other benefits, they’ve quickly amassed rave reviews and a loyal customer base.
Rose was amazing! She was so kind and quickly resolved my issue. Her prompt and friendly assistance made my day. Thank you, Rose, for your exceptional help!
SUPPORT NOT HELPFULL AND IF YOU WANT SHARED HOSTING. BE PREPARED FOR A LOT OF ISSUES. WILL ONLY MAKE YOUR NAME BAD IF YOU HAVE SHARED HOSTING WITH THEM
Very dissapointed with Name Hero, I made a mistake, Say’s migration withou stress but is not real. They can’t change the language from another cpanel because “is not familiar”. But they work on this is more familiar than me. Only excuses for request a pay, only need a epp code to migrate the hosting an domain. And when I put the EPP code to migrate want anothe pay ¿But my turbo plan include this???? Include a link with the terms of migration but is not working
I wish a refund and get out faster for this domain service, but how namehero works maybe want another pay
Migration of my reseller account without my consent
It’s a shame that after being a reseller customer of Name Hero for almost 4 years, now they took the one-way decision to migrate my account WITHOUT MY CONSENT. Now all my clients are offline with no website nor emails. For 3 days I have been communicating with support and I already did what they ask with no success. At first they say “No further action needed from your end. It may take up to 24 hours to propagate the DNS zone changes all over the internet. Please allow some time and then check.” Now they say “…it can take up to 72 hours.” How long should I wait? my customers cannot wait much longer.
Outstanding Help Desk Support with WordPress, Backup, and Restore.
I recently encountered a significant issue after transitioning from the “Backups/Backup Wizard cPanel feature” to “Jetbackup5 restore/backup” with my hosting service. I was completely lost and didn’t know where to turn for help.
Fortunately, the hosting company’s help desk team came to the rescue in a way that truly exceeded my expectations. From the moment I reached out for assistance, they were responsive, patient, and incredibly knowledgeable. Their support went beyond the standard level of service, and I couldn’t be happier with the outcome.
In a world where customer support experiences can vary greatly, this hosting company’s help desk team stands out as a shining example of exceptional service. They turned what seemed like a daunting challenge into a smooth process.
I’m truly grateful for their assistance, and I have complete confidence in the hosting company’s support services. They’ve earned my trust, and I highly recommend them to anyone in need of hosting services backed by outstanding help desk support.
Namehero started with a value proposition of offering great value for your money. That is unfortunately no longer the case. The costs for my plan have more than doubled since my last renewal. The way they disclosed their price hike also left a bad taste in the mouth. Could have been handled better. Recently their uptime has also been suffering a lot, I am more than often receiving notifications for websites being down every now and then. All in all its a great service but they need to go back to the drawing board to reconsider their pricing strategy.
Name hero used to be a very customer friendly and customer first. They doubled the price on their services with hardly a notification about it to their customers. One email that probably went to spam. Instead of paying $800, my bill shot up to 1600!!!! They claimed because Cpanel fees. I tried reaching out to support to see if they could help me on this and they said no. Worst business practices.
I’ve been using NameHero for over ten years, they never fail me or my clients. Ryan and team truly care about their customers. NameHero’s support and hosting is top-notch bar none.
I have been using Name Hero as a reseller for a number of years and hand down the best service I have ever received. Team is available at any time and always friendly and competent.
Because NameHero isn’t a particularly cheap host, many beginners will find it expensive. However, if it falls within your budget, you can go for it based on its ease of use and performance.
Does NameHero have a free trial?
NameHero does not give a free trial but offers numerous discounts and a 30-day money-back guarantee. Enough time to figure out what you really want.
Can I get a free domain with NameHero?
Yes. NameHero allows you to register a domain for free on all their plans, but the offer only lasts 1 year and is limited to these extensions only: .com, .net, .mobi, .us, .biz, .co.uk.
HostAdvice.com provides professional web hosting reviews fully independent of any other entity. Our reviews are unbiased, honest, and apply the same evaluation standards to all those reviewed.While monetary compensation is received from a few of the companies listed on this site, compensation of services and products have no influence on the direction or conclusions of our reviews. Nor does the compensation influence our rankings for certain host companies.This compensation covers account purchasing costs, testing costs and royalties paid to reviewers.